Japan Designed Travel
Privacy policy (personal information)
Our platform manages visitors' personal information securely and responsibly, adhering to relevant laws governing personal data protection.
This policy aims to elucidate how we, as the data controller, collect and process your personal data - including but not limited to your name and contact information - provided or disclosed to us. All processing of personal data occurs in compliance with applicable Japanese regulations on data protection.
By engaging with us (e.g., through email, phone contact, or website inquiries), you acknowledge and consent to the collection, usage, and sharing of your personal data as delineated in this Policy.
1.Collection of Personal Data:
When you engage with our services, you may furnish personal data such as your name, date of birth, and contact details (e.g., email address, telephone number). If you intend to book a tour or avail other services, you might also disclose payment information and other pertinent personal data (e.g., credit card details, passport number, visa information).
Additionally, we automatically collect technical, usage, and location information pertaining to your interaction with our Services. This encompasses details like your IP address, browsing information, operating system, and device specifics. We may also obtain location information automatically from your device.
Cookies and similar technologies are utilized to gather certain aspects of this data.
2.Handling and Disclosure of Personal Information:
Our platform diligently manages customers' personal information and refrains from sharing it with third parties, except under specific circumstances:
When the customer provides explicit consent.
When disclosure to a subcontractor is necessary for fulfilling customer-requested services. When mandated by law to divulge personal information.
3.Data Retention Policy:
Customer banking and credit card data are deleted one month after the customer's return to their home country, encompassing a retention period covering unanticipated expenses relating to the booking.
Detailed customer contact data is retained for 18 months to facilitate communication when receiving claims from suppliers.
Basic trip and name/country data are preserved for seven years, aligning with the data retention requirements for private companies in Japan, as per Japanese Tax Office regulations.
4.Safety Measures:
Our platform utilizes the Secure Sockets Layer (SSL) protocol to encrypt all personal data transmitted through our website. However, please note that while we employ stringent security measures, data transmission over the internet is not entirely infallible.
5.Customer Rights:
Customers can request to access, amend, or delete their personal information, and we will comply upon confirming their identity.
6.Changes to the Privacy Policy:
The Company reserves the right to modify this Policy without individual notifications, except as mandated by law. Any revised Privacy Policy becomes effective upon its posting on our website.
7. Contact
Should you have any inquiries or requests relating to this privacy policy, please contact us by Email.